Shipping policy

At Riverspell, we're committed to providing a seamless shopping experience while prioritizing sustainability. Here's how we handle shipping:

*Handling times for Made-To-Order products can take up to 3-4 weeks

Shipping Destinations:

  • Riverspell currently ships to the USA and Canada.

Direct Shipping from Designers:

  • Any orders placed on Riverspell will be shipped directly to you from the designer you purchase from. As a result, please note that shipping rates and timelines may vary based on the designer and product you order. You may also receive more than one package if you order from multiple designers. For specific shipping timelines, please refer to the product description.

Multiple Shipping Providers:

  • Designers you'll find on Riverspell utilize various shipping providers such as FedEx, UPS, USPS, etc. You will receive updates via email regarding the status of your order.

Important Notice:

  • We're dedicated to minimizing our environmental impact. Shipping directly from designers helps reduce carbon emissions and resource consumption by avoiding unnecessary packaging and transportation. Thank you for supporting our efforts to create a more sustainable future.

Questions or Concerns?

  • If you have any questions about our shipping policy or need assistance with your order, please contact our customer care team at hello@riverspell.com. We're here to ensure your shopping experience with us is both convenient and eco-friendly.

Thank you for choosing riverspell for your sustainable fashion needs!