Frequently Asked Questions

Riverspell is a marketplace for sustainable, independent fashion brands offering unique, timeless pieces made sustainably and ethically.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for your convenience.

We carefully curate our selection to ensure that we are working with ethical and sustainable brands. We are still welcoming select brand partnerships. If you believe your brand aligns with our values and ethos, please contact us at hello@riverspell.com.

Finding the perfect size is easy with our detailed size charts available on each product page. We recommend checking our "Size Guide" to ensure the best fit. If you need further assistance, our customer support team is here to help.

Subscribe to the Riverspell newsletter at the bottom of our homepage to receive the latest updates on new arrivals, exclusive offers, and special promotions directly to your inbox.

You can reach Riverspell's customer support team via email at hello@riverspell.com. We’re here to help with any questions or concerns and usually reply within 24 hours.

Riverspell carefully curates its collection by partnering with independent designers who share our commitment to sustainability and quality. We prioritize unique, slow-fashion brands that offer distinctive fashion.

Our designers use luxury deadstock fabrics, recycled materials, and organic fibers. These sustainable materials help minimize waste and support high-quality, ethical fashion.

The brands you see on Riverspell use deadstock fabrics and recycled materials to reduce textile waste. Shipping directly from designers also minimizes excess packaging and transportation emissions.

Slow fashion focuses on quality, sustainability, and timeless style over fleeting trends. It emphasizes thoughtful production processes and ethical labor practices.

Fast fashion refers to cheaply made, trendy clothing produced quickly to meet high demand. It often involves poor-quality materials, low wages, and significant environmental damage.

No! It’s about making small, conscious choices when you can. If fast fashion is your current option, consider buying less, choosing pieces you’ll wear often, or mixing in sustainable alternatives when possible.

Invest in high-quality, sustainable pieces that you love and will wear repeatedly. Supporting indie brands like Riverspell, which prioritize sustainability and ethics, is a great step.

Look for long lasting, versatile pieces made from sustainable materials like deadstock fabric or recycled materials. Shopping secondhand, participating in clothing swaps, and supporting ethical brands are also great ways to build a more sustainable wardrobe.

Look for brands that are open about their materials and production methods. Certifications like GOTS, OEKO-TEX, and Fair Trade are great indicators of sustainable and ethical practices. However, keep in mind that these certifications can be costly and challenging for smaller, independent brands to obtain, so transparency and commitment to sustainability are equally important.

Absolutely! Sustainable fashion can be bold, unique, and stylish. Many independent designers are creating innovative, trendy pieces using eco-friendly materials and luxury deadstock fabric, so you can look great while supporting responsible practices.

The fashion industry is one of the largest polluters globally, contributing to water pollution, excessive waste, and carbon emissions. Fast fashion’s reliance on cheap materials and overproduction makes the problem worse.

Deadstock fabrics are leftover or unused textiles from previous collections or production runs. Using them helps reduce waste and gives high-quality materials a new life in your wardrobe, turning would-be waste into one-of-a-kind pieces.

Sustainable materials include organic cotton, Tencel, hemp, and recycled fabrics like polyester made from plastic bottles. These options use fewer resources, avoid harmful chemicals, and reduce environmental impact.

Small changes add up! Supporting brands that prioritize sustainability, buying less but better, and choosing eco-friendly options can collectively reduce fashion’s footprint. By raising awareness and making conscious choices, we can drive the industry toward more ethical and sustainable practices.

Riverspell collaborates with independent designers who create unique, luxurious, bold collections using sustainable materials like deadstock and recycled fabrics. They prioritize ethical production and innovative design. Currently our partners include Philine of San Francisco, Miracle Eye, and Swaay.

Independent brands often lead the way in sustainability and ethical practices, producing on a smaller scale with more attention to quality. Supporting them helps promote diversity, innovation, and responsible fashion.

Our designers use sustainable materials, avoid toxic chemicals, and implement thoughtful production processes. By choosing deadstock fabrics and other eco-friendly options, they create high-quality pieces that minimize environmental impact.

Made-to-order items may take up to 3-4 weeks to ship. For other items, shipping times vary based on the designer. You’ll receive tracking information via email.

Currently, we ship to the USA and Canada. Shipping costs and timelines may vary based on the designer and destination.

Orders are shipped directly from the designer to minimize environmental impact. This may result in different shipping times and rates.

Returns are accepted within 14 days of receipt if the item is in original condition with tags attached. Sale items, jewelry, and hair accessories are final sale.

Yes, a 25% restocking fee applies to made-to-order items. This fee can be waived on a case-by-case basis.

Original shipping costs are non-refundable.